Quality Assurance

Total customer satisfaction

Our Commitment to "Total Customer Satisfaction"

As of May 2018, ACEI was awarded the ISO 9001:2015 International Standard for its Quality Management System. This certificate allows ACEI to achieve customer satisfaction through consistent products and services to meet customer expectations

High Quality Products

All our products conform to the latest international standards and regulations such as IEC, IEEE etc.

ISO9001/9002 Certified Manufacturing Facilities

Our products from manufacturing facilities in Europe and UK were accredited with ISO 9001:2015 Quality Standard of certification while our development, production and repair facilities have also been awarded the ISO 9001:2015 certification.

Training / After-sale Service and Support

Effective Product/System Training coupled with Prompt after-sale Service and Support is our way of maintaining a long term quality rapport with our customers.

Start Up / Commissioning

Our specialists perform the start up of measuring and monitoring systems as a pre-requisite for contracted warranty provisions.

Value Added Services

Recognising the importance of partnership support, we provide our customers with value added service as follows:

– On site analysis of Power System fault and disturbance.
– Rental of measuring / test equipment, power quality equipment, and fault and disturbance recorders.

Please don’t hestitate to contact us regarding any questions and enquiries you may have.