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QUALITY ASSURANCE

OUR COMMITMENT TO "TOTAL CUSTOMER SATISFACTION"

As of March 2006, ACEI was awarded the ISO 9001:2000 International Standard for its Quality Management System. This certification allows ACEI to achieve customer satisfaction through consistent products and services to meet customer expectations.
 

The Right Team
Our team of experts comprises of experienced and trained engineers who are capable of providing total solutions to meet customer needs.

High Quality Products
All our products conform to the latest international standards and regulations such as IEC, IEEE etc.

ISO9001/9002 Certified Manufacturing Facilities
Our products from manufacturing facilities in Europe and UK were accredited with ISO 9002 Quality Standard of certification while our development, production and repair facilities have been awarded the ISO 9001 certification.

Training / After-sale Service and Support
Effective Product/System Training coupled with Prompt after-sale Service and Support is our way of maintaining a long term quality rapport with our customers.

Start Up / Commissioning
Our specialists perform the start up of measuring and monitoring systems as a pre-requisite for contracted warranty provisions.

Value Added Services
Recognising the importance of partnership support, we provide our customers with value added service as follows:

  • On site analysis of Power System fault and disturbance.
  • Rental of measuring / test equipment, power quality equipment, and fault and disturbance recorders.